Runtime error Connection timed out

[shassan-el]

When I try running the client.connect line below, I get a runtime error:

import snap7
client = snap7.client.Client()
client.connect(IP_ADDRESS, RACK, SLOT)

Runtime error:
RuntimeError: b' TCP : Connection timed out'

Any ideas what causing this and how I can fix it?

[swamper123]

Can you ping your device with IP_ADDRESS?
Have you made the configs on your device?

[shassan-el]

Yes I can ping the IP address from my computer successfully with 0 packets lost.
What configs do I need to make? The only thing I have done is download the DLL file and save it in virtual environment directory which has worked (previously it couldn't find the DLL when I placed in Windows/Systems32 folder)

[shassan-el]

I have now managed to connect, but I had to wire my laptop directly into the Siemens Scalence ethernet switch (which is connect to the PLC) by ethernet and then set the subnet to the same as PLC. Any idea how I can remotely connect to the PLC? Would I need some sort of gateway connected to the PLC with an IP address that's accessible from the on-site wireless network?

[gijzelaerr]

Closing as stale. TCP connection timeout is a network connectivity issue.