SLA Notification

[Dkryptur]

I have created notification, and while testing I created one Critical vulnerabilities, but I am not getting notification on it.
can anyone tell me after how much time these mails are being sent.

[Dkryptur]

can anyone help me on this ?

[mtesauro]

I get email alerts from DefectDojo quickly (a minute or two at most) - I'm assuming you have setup email/SMTP correctly. If not, that's a good place to start debugging this. Also, look in the logs for any errors when you try to trigger them being sent.

Also, another good place to ask is OWASP's Slack instance on #defectdojo - see https://github.com/DefectDojo/django-DefectDojo?tab=readme-ov-file#community-getting-involved-and-updates details on joining.

[Dkryptur]

Even I am getting mails for other things like product add, test add. but not for SLA breach.

[mtesauro]

If you make a finding breach an SLA on purpose, does anything show up in the logs? I'd look in the celery and uwsgi logs particularly